Tech1 min read

Air India expands Salesforce's AI use to streamline customer services

Air India is expanding use of Salesforce's Agentforce artificial intelligence platform to streamline customer service processes, including automated email resolution, name change processing and an AI-powered knowledge assistant for customer service teams, Sal…

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The News Flicker

Air India expands Salesforce's AI use to streamline customer services

Air India is expanding use of Salesforce's Agentforce artificial intelligence platform to streamline customer service processes, including automated email resolution, name change processing and an AI-powered knowledge assistant for customer service teams, Sal…

Air India is expanding use of Salesforce's Agentforce artificial intelligence platform to streamline customer service processes, including automated email resolution, name change processing and an AI…

Originally published by Business Standard. Read the full article →

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