India1 min read

IndusInd Bank customer loses Rs 2.3 lakh in 18 minutes to a KYC scam: Court orders refund; says banks, not customers, are responsible for unauthorised transactions

IndusInd Bank ordered to refund after customer loses Rs 2.3 lakh to a KYC scam: A Delhi consumer commission has ordered IndusInd Bank to refund Rs 84,339 to an 80-year-old Dwarka resident after finding it failed to detect or stop 17 fraudulent transactions th…

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The News Flicker

IndusInd Bank customer loses Rs 2.3 lakh in 18 minutes to a KYC scam: Court orders refund; says banks, not customers, are responsible for unauthorised transactions

IndusInd Bank ordered to refund after customer loses Rs 2.3 lakh to a KYC scam: A Delhi consumer commission has ordered IndusInd Bank to refund Rs 84,339 to an 80-year-old Dwarka resident after finding it failed to detect or stop 17 fraudulent transactions th…

A Delhi consumer commission has delivered a ruling with implications well beyond one fraud case: banks cannot blame customers for online fraud and walk away. They must prove the customer was negligen…

Originally published by The Times of India. Read the full article →

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The News Flicker·July 22, 2026